Support

Stuck? Email us and a real person will get back to you.

support@bruvaviation.com

Frequently Asked Questions

What is Bruv?

Bruv is an AI shop-mate for aviation maintenance and restoration shops. The whole crew can ask him questions by voice or text. Ask him anything. He answers from the built-in FAA library and shows you the real page. Drop in a photo of a part, receipt or logbook page and he files it. He also logs hours and keeps the want list.

Can I trust Bruv's answers?

Treat them as a starting point. Bruv shows you the source page so you can check it yourself. His answers never replace the aircraft's maintenance data, the FAA regulations, or the judgment of a certificated mechanic or IA. The A&P or IA always makes the call and signs off.

Is Bruv FAA approved?

No. Bruv is a reference and organizing tool. It is not approved, certified or endorsed by the FAA, and it never alters FAA forms or signs anything.

Which FAA references are built in?

14 CFR Parts 1, 21, 39, 43, 45, 47, 65 and 91; AC 43.13-1B, AC 43.13-2C, AC 43-9D, AC 20-62E and more; and the FAA-H-8083 AMT handbooks. Uploading your shop's own manuals is coming later.

Where does my data go?

Your shop data stays in your shop's account. To answer a question, Bruv sends that question, any photos you drop in, and the relevant bits of your data to our AI provider, Anthropic (Claude), and only after you give permission. We never sell your data and there are no ads. See the Privacy Policy.

Does Bruv record my voice?

No audio recording is sent to us. When you talk to Bruv, Apple's speech recognition turns your speech into text, and this may use Apple's servers. Only the text is sent to Bruv.

Who can see my shop's data?

Members of your shop's account, based on the roles your shop's administrator sets. Other shops cannot see it.

How do I get Bruv for my shop?

We're onboarding early shops now. Email hello@bruvaviation.com with your shop name and what you work on.

How To Delete Your Account

You can delete your account right in the app:

  1. Open Bruv and tap Settings.
  2. Tap Delete My Account.
  3. Tap Delete Forever to confirm.

This removes your account and its data. If you are your shop's administrator, deleting your account also removes the shop's data, and the app will warn you before it happens. Details on timing are in the Privacy Policy. If you can't get into the app, email support@bruvaviation.com from the address on your account and we'll handle it.

Contact

Support: support@bruvaviation.com
Early access and everything else: hello@bruvaviation.com
Bruv Aviation · Pearland, Texas